Work With Us

We currently have part-time vacancies to join our team, working a minimum 16 hours per week, 1:2 weekends, and with the option of weekday hours also. Weekend hours are between 1400-2200 and weekdays from 1300-2000.

Working from the comfort of your own home, providing peace of mind and reassurance to pet owners and handling both in and outbound calls. Following our established call guides and clinical protocols you will be confident of delivering high quality advice and support to your clients, identifying issues and giving the right guidance about what to do next.

To succeed in this role you’ll have excellent verbal communication, and active listening, skills. You will have a strong customer focus and the ability to adapt your style to different personality types.

As this is a remote role you’ll enjoy working on your own initiative, within a supportive, structured environment, and will be happy to multi-task, set priorities and manage your time effectively. You will also be ready to accept and adapt to changes in requirements naturally.

You’ll need to be a member of the RCVS and have previous triage experience; a veterinary expert who enjoys keeping abreast of the activities and needs of the industry by attending regular meetings, conferences and seminars.

Benefits Include:
• Competitive Salary
• Work from home
• RCVS fees paid
• VDS Membership
• Workplace Pension Scheme
• Staff Discounts

About You:
• RCVS registered with experience in Small Animal Practice
• Strong verbal communication skills coupled with active listening skills
• Customer focused and adaptable to different personality types
• Ability to multi-task, set priorities and manage time effectively

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you. Please send your CV and covering letter to careers@vetfone.co.uk

Closing date for applications is noon on Friday 26, April 2024.

We currently have a limited number of night shifts available on Friday, Saturday & Sunday. Hours are from 2200-0700. Working a minimum 16 hours per week. We also have weekday afternoon and evening hours for you to choose from.

Working from the comfort of your own home, providing peace of mind and reassurance to pet owners and handling both in and outbound calls. Following our established call guides and clinical protocols you will be confident of delivering high quality advice and support to your clients, identifying issues and giving the right guidance about what to do next.

To succeed in this role you’ll have excellent verbal communication, and active listening, skills. You will have a strong customer focus and the ability to adapt your style to different personality types.

As this is a remote role you’ll enjoy working on your own initiative, within a supportive, structured environment, and will be happy to multi-task, set priorities and manage your time effectively. You will also be ready to accept and adapt to changes in requirements naturally.

You’ll need to be a member of the RCVS and have previous triage experience; a veterinary expert who enjoys keeping abreast of the activities and needs of the industry by attending regular meetings, conferences and seminars.

Benefits Include:
• Competitive Salary
• Work from home
• RCVS fees paid
• VDS Membership
• Workplace Pension Scheme
• Staff Discounts

About You:
• RCVS registered with experience in Small Animal Practice
• Strong verbal communication skills coupled with active listening skills
• Customer focused and adaptable to different personality types
• Ability to multi-task, set priorities and manage time effectively

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you. Please send your CV and covering letter to careers@vetfone.co.uk

Closing date for applications is noon on Friday 26, April 2024.