Our experienced veterinary nurses will advise what to do

Speak to us at any time, day or night

Expert help just a call away

Get in touch now. Our expert vet nurses are on hand 24/7

High quality advice that saves you money

Call us first and save the time, cost and stress of an unnecessary trip to the vet

Peace of mind for you and your pet

After talking to our animal-loving vet nurses, you’ll always know what to do next

What our customers have said about Vetfone

"It’s really helpful having you guys on the end of the phone because I know I can just give you a quick call, talk it over, rather than rushing off to the vets."

Mrs H, Newbury

"Can I just say that it’s great having this helpline, just imagine if I hadn’t had it I would have been down the vets and as soon as you walk in they charge you £50."

Mrs B, Norwich

"I have got to say the service I get from you is absolutely suburb. I have phoned you three times and every time the nurses have been so helpful."

Mr C, Watford

"You’ve been really helpful. It helped last night when everybody was really distressed and the local vet was quoting us £200 to open the door."

Mrs M, Norwich

What our partners have said about Vetfone

“We are delighted to work with vetfone and offer their service to our many thousands of customers. We know that the cost and time to visit a vet can be off-putting for many pet owners but we know that customers who use vetfone find it extremely valuable in terms of providing reassurance about how best to care for their pet.

Many of our customers using vetfone are able to avoid inconvenient out of hours trips to the vet or avoid an unnecessary trip completely. The peace of mind from knowing they are doing the right thing for their pet and the expert advice on how to care for them are a huge benefit for our customers.

It’s great too that we can provide access to a trusted source of advice for pet owners looking for information on topics such as diet and exercise.  At Tesco Bank we are committed to helping customers care and provide for their pets every day, so we’re very pleased that our customers can access quality veterinary advice 24/7 from vetfone’s team of experienced nurses.” Tesco Bank

Vet nurses on hand 24/7

Vetfone has a national network of vet nurses, available 24/7, to advise on any queries you have about your pet.


They’re all trained and registered with the Royal College of Veterinary Surgeons, and many of them have several decades of experience under their belts.


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