How many dinners does it take?

That’s the question you probably ask every day. How many dinners will some pets eat before their owners forget all the benefits of your specialist brand?

Two, four, five?  Well imagine if you could simply talk to these owners in their own home at a time convenient to them, answer any questions they may have and remind them why their pet has been recommended your food.

Would that help?

Well, with over many years experience providing the vetfone™ service, the answer is yes. Outbound calls made by our qualified RCVS Vet Nurses a few weeks after purchase could reduce non-compliance and increase sales steadily over time.
Data is captured on every call so we can help you

  • Understand your consumer’s behaviour,
  • Reinforce appropriate product benefits & sales messages,
  • Support research
  • Provide or extend the opening hours of your Product helplines
  • Promote marketing campaigns.

Click here to see our latest trends and data



Multi tasking is our speciality

In addition to outbound calls, our RCVS qualified Vet Nurses handle thousands of inbound calls every month. Calls are answered in your name so whether you’re looking for out of hours support or a 24/7 managed helpline your consumers associate vetfone’s expert quality advice as an added value service you provide.

When you add into the mix that over 99% of vetfone users are more than satisfied with the service and over 40% of calls are dealt with by advice only you know you are investing in a quality service with real value.

Call us now on 0333 332 1871 or email and let us help you stay on the menu!


We provide quality care and cost efficient services that in turn will help you provide expert support, regardless of the time of day.
CALL US NOW ON 0333 332 1871 or email

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