The RSPCA Cruelty Line: 0300 1234 999 Web:

RSPCA logo

Since 2004 vetfone has been proud to serve the RSPCA and is committed to it's Code of Conduct.

Since it's humble beginning in 1824 - as the Society for the Prevention of Cruelty to Animals - the RSPCA has worked tirelessly to promote kindness and prevent cruelty to animals. 
Looking after any animal is a huge commitment and takes time, money and patience. offers expert pet care tips and advice - and a guide to help you plan ahead for your pet's health and happiness.

The RSPCA is a charity and receives no government funding for it's £82 million annual running costs. It needs your help to continue rescuing animals, find them loving new homes and bring culprits to book.

Dogs Trust

Dogs Trust

Since 2006 vetfone has been proud to work with The Dogs Trust providing follow up support and advice to over 25,000 re-homed dogs to date. contains a large amount of high quality and useful information on how to re-home a dog, sponsor and donate.

Agria Pet Insurance

Agria Pet Insurance is one of the world’s leading animal insurers. Our mission is to serve the needs of our customers and our partners with quality insurance solutions. Founded in Sweden over 120 years ago, Agria came to the UK in 2009 and is now a prominent feature of the UK pet insurance industry, providing insurance for cats and dogs. Agria offers a unique choice of cover and optional benefits tailored to our customer’s pets, lifestyle and budget. Agria has also become a keen world-wide supporter of numerous voluntary organizations, striving to promote the welfare of animals. Agria is proud to have built a strong relationship with the British Kennel Club in their promotion of dog health, while also supporting Governing Council of the Cat Fancy (GCCF) for cats.
For more information click here!


The Robson Partnership

The Robson Veterinary Hospital,
Aberdeenshire, AB30 1EY
Tel: 01561-377314

A critical part of the vetfone service is the quality control and clinical governance its Veterinary Nurses and the information, systems and processes that support them.  In addition we feel that the management team must contain an independent voice representing pet owners and Vets. The Robson Partnership provide this role.

More Than Pet Insurance

vetfone provides specialist veterinary advice and claims services for More Th>n Pet Insurance policy holders

John Lewis Pet Insurance

John Lewis offers all their Pet Insurance customers access to vetfone's freephone helpline. Available 24 hours a day, 365 days a year, vetfone's qualified veterinary nurses are a convenient first port of call, providing advice you can trust for peace of mind and reassurance on anything from grooming and feeding to health problems. In fact, 62% of customer who call vetfone out of hours don’t need to see a vet*, but if you do they will be able to direct you to the nearest out of hours surgery. To find out more about the benefits John Lewis Pet Insurance can provide you and your pet or to get a quote click here.

John Lewis Pet Insurance is underwritten by Royal & Sun Alliance Insurance plc
*Based on 16,798 vetfone calls made between 01/04/2013 and 01/04/2014.


Tesco Bank Pet Insurance

As a standard benefit of every Tesco Bank Pet Insurance policy, customers receive access to vetfone™ 24-hours a day, 7 days a week, at no additional charge. To find out more, including getting a quote, visit the Pet Insurance section on the Tesco Bank website.

Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance plc.


We provide quality care and cost efficient services that in turn will help you provide expert support, regardless of the time of day.
CALL US NOW ON 0333 332 1871 
or email

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